Our Policies
Terms of Service
Effective Date: May 1st, 2025
By booking an inspection with Kilshaw Home Inspections, you (“CLIENT”) agree to the following Terms of Service. These terms outline the scope, limitations, and responsibilities involved in our home and sewer inspection services.
1. Scope of Services
Kilshaw Home Inspections provides non-invasive, visual inspections of readily accessible components of residential properties. This includes, but is not limited to, structural elements, roofing, plumbing, electrical, HVAC, and sewer systems (if selected). Sewer inspections utilize state-of-the-art camera technology, and clients receive a copy of the recording via USB.
All inspections are conducted in accordance with the Standards of Practice set by the Canadian Association of Home & Property Inspectors (CAHPI) and the American Society of Home Inspectors (ASHI).
2. Inspection Limitations
Inspections are limited to visible and accessible components at the time of service. We do not dismantle systems or inspect concealed elements. Kilshaw Home Inspections does not inspect or test for environmental hazards (e.g., asbestos, mold, radon), code compliance, or provide warranty for future conditions.
3. Inspection Reports
Clients will receive a detailed digital report following their inspection, typically within 24–48 hours. This report is for the sole use of the client and may not be transferred or relied upon by third parties without written consent.
4. Fees and Payment
All inspection services are final sale. Payment is due at the time of service unless otherwise arranged. We accept all major credit cards and e transfer for payment.
5. Cancellations
Cancellations must be made at least 24 hours in advance. Late cancellations may be subject to a fee.
6. Liability Limitation
Kilshaw Home Inspections’ liability for any claim related to the inspection, whether based in contract or tort, shall be limited to the amount of the fee paid for the service. No warranties, expressed or implied, are provided.
7. Client Responsibility
The client is encouraged to attend the inspection and ask questions. It is the client’s responsibility to provide safe and legal access to the property and inform us of any special conditions in advance.
8. Governing Law
These Terms of Service shall be governed by the laws of the Province of Saskatchewan.
9. Contact
For questions, to request a quote, or to schedule an inspection, please contact:
Kilshaw Home Inspections
📞 306-774-4719
📧craig@kilshawhomeinspections.com
🌐 www.kilshawhomeinspections.com
Privacy Policy
Effective Date: May 1st, 2025
At Kilshaw Home Inspections, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you engage with our services, website, or communication channels.
1. Information We Collect
We only collect personal information that is necessary to provide our services or as required by law. We may collect the following types of personal information from clients:
Contact details: Name, phone number, email address, and home address
Property details: Information related to the property being inspected
Transaction data: Payment and billing information
Communication history: Emails, inquiries, and notes from conversations
Technical data: IP address, browser type, and site usage if interacting with our website
2. How We Use Your Information
Your information is used to:
Schedule and perform inspections
Deliver inspection reports
Process payments and provide receipts
Respond to your inquiries and communicate effectively
Improve our services and internal processes
Comply with legal and regulatory requirements
We do not sell or rent your personal information to any third parties.
3. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. These include secure data storage, restricted access to sensitive data, and encryption where appropriate.
4. Sharing of Information
We may share limited personal information only under the following circumstances:
With your explicit consent
To comply with legal obligations (e.g., subpoena, court order)
With service providers who assist in delivering our services (e.g., digital report platforms), and who are bound by confidentiality agreements
5. Your Rights
As a client, you have the right to:
Access and review the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent (subject to legal or contractual limitations)
Request deletion of your data, where applicable
To exercise any of these rights, please contact us using the information below.
6. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal or business requirements.
7. Cookies and Website Use
If you visit our website, we may use cookies or similar tracking tools to enhance your browsing experience and collect anonymous usage data. You can disable cookies in your browser settings if desired.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website, and the effective date will be noted at the top.
9. Contact Us
For questions about this Privacy Policy or to make a privacy-related request, please contact:
Kilshaw Home Inspections
📞 306-774-4719
📧craig@kilshawhomeinspections.com
🌐 www.kilshawhomeinspections.com
Cookie Policy
Effective Date: May 1st, 2025
At Kilshaw Home Inspections, we are committed to protecting your privacy and ensuring transparency about how your information is used when you visit our website.
This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide reporting information.
Why We Use Cookies
We use cookies for several reasons, including:
Functionality: To remember your preferences and settings.
Performance: To analyze how our website is being used and improve user experience.
Analytics: To understand traffic patterns and user behavior through services like Google Analytics.
Marketing: To deliver relevant advertising and promotions (if applicable).
Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off.
Performance Cookies: These help us understand how visitors interact with our site by collecting and reporting information anonymously.
Functional Cookies: These enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These may be set through our site by advertising partners to build a profile of your interests.
Your Choices
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the website.
To manage or delete cookies, check your browser’s help documentation.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operations. Please revisit this page periodically to stay informed.
Contact Us
If you have any questions about our Cookie Policy or your data, please contact us:
Kilshaw Home Inspections
📞 306-774-4719
📧craig@kilshawhomeinspections.com
🌐 www.kilshawhomeinspections.com